About Abbey’s Petra Fonte

Year Started – December 3, 2019

This company was conceived almost 2 decades ago when the founder had the opportunity to take care of adults with developmental disabilities. She could not believe how happy and fulfilled she felt at the end of each day’s job. She found herself missing her clients when not at work and was always looking forward to going back to work. She considered these clients as part of her family, and so when she retired, the only thing she could think of was how to continue providing care for this category of people – adults with developmental disabilities who will eventually transition to seniors in our care. We also take care of seniors in their own homes.

OUR PHILOSOPHY

We are dedicated to quality care of our clients, serving all clients with dignity, respect, and compassion. We encourage and support clients’ independence. Assisting clients to retain the ability to provide self-care is emphasized if they desire it. We see our clients as whole individuals. Meeting the diverse cultural needs of our clients is also important. We shall assist our clients with their activities of daily living while encouraging the highest level of independence as much as possible.

OUR GOALS

• Clients are kept safe and happy in their own homes or in our facility.
• Clients are well groomed and clean as much as they desire, due to outstanding care and supervision of our well -trained staff.
• Clients are treated with dignity and respect.
• Clients’ privacy and confidentiality is respected.
• There is open communication among staff, families, and clients.

Our Core Values

Our mission and vision will be achieved through the application of our core values, which include:

• Respect:
  • We want our clients to feel valued and loved by:
  • Treating and interacting with all our clients with respect, dignity, compassion, empathy, kindness, honesty, and integrity while recognizing and maintaining confidentiality of client’s information and respecting their rights.
  • Showing respect for all cultures, religions, ethnicities, sexual orientation, ages, gender, and disabilities.
  • Valuing, supporting, recognizing and appreciating our staff who are our greatest asset.
• Relationship:
  • Maintaining and nurturing relationships by dealing with our clients and their families in an open and forthright manner.
  • Developing and maintaining positive relationships with the community, including local Home Care and Health Care personnel/organizations.
  • We honor relationships by serving with honesty and integrity.
  • Nurturing a work environment that encourages personal enjoyment and enhances job satisfaction and performance through recognition and reward.
• Responsibility:
  • We work hard to make sure we meet the needs of people entrusted to us by:
  • Trying to enhance the quality of their lives through excellent service.
  • Keeping our client’s health, quality of life and well-being central in the design and delivery of our services.
  • Recruiting, training, and retaining competent staff
  • Adhering to the professional code of ethics of the Home Care industry; and
  • Conducting our business in an accountable and responsible manner.
  • Applying continuous quality improvement measures throughout our Agency

How can we help?

Kindly reach out to us for all your concerns and questions. We will do our best to answer them as soon as possible.